Stock / Order Administration

Order administration
  • The order administration gives you an overview of all completed orders sorted descending.
  • It provides information about the order number, invoice number, the payment method and the order date. Furthermore you can open a popup window containing the complete information of one order.
  • You can email your customer, change the status of the order and print an invoice, delivery note or a reminder.
  • After payment deadline the shop admin will be alerted by a blinking icon showing that the invoice has not been payed in time. Set this feature in the "Payment Methods" > "Invoice". 
Stock administration
  • The Stock Administration gives you an overview of all items stored in your shop. You can order the columns ascending or descending by clicking the column header.
  • The column "in Stock" represents the number of items you will be able to ship. If you do not want to use this feature for a specified item just leave the "in Stock" field blank.
  • When a customer adds a certain number of items to his cart, the shop stock will be reduced by the same quantity.
  • If you set "Allow out of Stock Orders" in the general settings customers are able to order out of stock items. They will be alerted that they will get a subsequent delivery. If you unset "Allow out of Stock Orders" customers are only able to order available items.
  • If a customer cancels his order the ordered items will be put back to stock immediately.
  • If a customer does not submit his order, the ordered items will be put back to stock and the order will be deleted at the earliest 1 hour after the customers first call of the Bakery cart.

PLEASE NOTE:
Keep in mind that the "in Stock" value does not show items in customer carts nor items that are blocked by a uncompleted order. So be careful editing the stock values while your shop is online. Please consider to set your shop offline (do so in the page settings) for maintenance purposes.